These terms are to be read alongside: Millboard UK Business Terms and Conditions of Sale (B2B)

For our standard deliveries we require:

A full delivery address with a site contact and telephone number

  • Access for a minimum 18T rigid vehicle for delivery to the point of offload without restricting other road users
  • The site contact to be on site or available to contact persons on site between 8am and 5pm to receive the delivery
  • Offload facilities on site, either forklift or labour available. The offload facility needs to be confirmed at order stage to ensure the correct vehicle delivers (The drivers are not required to offload)
  • We allow 30 minutes for offload, if the driver is left waiting for longer ‘waiting charges’ may occur
  • Please ensure the delivery is checked and signed for, any damages or delivery queries need to be reported with 48 hours
  • Any changes of delivery address or delivery day after the vehicle has left is chargeable at £110.00
  • Any dates quoted for delivery of the goods are approximate only and Millboard shall not be liable for any delay in delivery of the goods however caused.

Delivery charges and available upgrades: Please see your Millboard Pricelist.

Payment Methods:

• Bank Transfer: Our preferred payment method is by transfer to our bank using the bank details shown on our invoice. We suggest a payment confirmation is emailed to salesledger@millboard.co.uk to assist the order process

• Debit Cards: Payment details must be phoned through to Millboard, and must be made by the card holder or authorized personnel

• Credit Cards: Payment details must be phoned through to Millboard, and must be made by the card holder or authorized personnel – Banking surcharges may apply

Business Delivery Terms Feb 2026